Garage Door Opener: Common Issues & Fixes

The opener runs but the door doesn’t move

  • Check that the trolley is engaged (there’s usually a release cord that can

  • accidentally pull it into manual mode).

  • Inspect the drive belt or chain, if it’s broken or slipping, it will need replacing.

  • If you’re not confident handling mechanical parts, our team can repair or

  • replace the drive system for you.

The door reverses unexpectedly

  • Clean the safety sensors with a soft cloth as dust or cobwebs can block the

  • beam.

  • Check the alignment of the sensors; they should face each other directly.

  • If the problem persists, the sensitivity settings or motor may need adjustment,

  • our team can fine-tune this safely.

Unusual noises

  • Lubricate moving parts (rollers, hinges, and chain) with a garage door-safe

    lubricant.

  • Tighten any loose bolts or brackets.

  • Grinding or squealing often points to worn parts. Book your door in for professional servicing before the damage worsens.

Troubleshooting Common Garage Door Opener Issues

Even the best systems need occasional maintenance.

Here are a few common problems and what you can do:

The door won’t open or close

  • Check the remote batteries and replace if flat.

  • Ensure the opener is plugged in and the power source works.

  • Look for flashing lights on the safety sensors that may signal a blockage or

    misalignment.

  • If none of these resolve it, the motor or circuit board may be faulty. Give us a call and we can help diagnosis and repair it.

When to Call ReDoors

If your garage door opener is unreliable, noisy, or simply not doing its job, it’s time to call the experts.

ReDoors can quickly diagnose the problem, provide a cost-effective solution, and

restore your peace of mind.

Whether you need a new installation or urgent repairs, we are here to help.

Call us today on 022 6266 915 to book your installation or get some expert advice.

Quick fixes for common opener problems and when to call ReDoors

When it comes to convenience at home, few upgrades beat a reliable garage door opener. With the press of a button, you can drive straight in, stay dry, and keep your home secure.

At Redoors, we provide professional garage door opener installation across Canterbury including Selwyn, Christchurch, and Waimakariri. Our team helps homeowners choose the right system, avoid common pitfalls, and enjoy peace of mind with expert service.

Things to Consider Before Installation

Not all garages, or garage doors, are the same.

Before installing an opener, there are a few key factors to think about:

  1. Door Size and Weight

    Heavy timber or insulated doors may require a more powerful opener than a

    lightweight roller door. Choosing the right motor ensures reliable performance

    without straining the system.

  2. Headroom and Space

    The available clearance above your door can affect which type of opener will

    work best. A professional installer can assess your setup and recommend the

    right model.

  3. Power Supply

    Access to power near the garage door is essential. In some cases, extra

    wiring may be needed to safely connect your new opener.

  4. Noise Levels

    If your garage sits beneath a bedroom or living space, noise can be a

    concern. Belt drive systems are generally quieter than chain drives,

    something worth considering for family homes.

  5. Future-Proofing

    With smart openers now available, some homeowners want Wi-Fi

    compatibility and app control. Even if you’re not ready to use those features

    today, installing an opener that allows for upgrades can be a smart move.